Work at Heartly House
We are hiring for the following positions:
Community-Based Services Bilingual Case Manager
Medical Accompaniments (MA) Advocate
Staff Attorney
The mission of Heartly House is to end domestic violence, sexual assault, human trafficking, and child abuse, and to provide victims with safety, shelter, and supportive services. Our legal services are designed to meet a victim’s need for protection, representation, and advocacy including but not limited to, providing answers on navigating the legal system and representation at protective order hearings and family law cases.
Note: this is not a remote position.
F/T exempt position; salary commensurate with experience ($68,000-$72,000) plus benefits package.
AREAS OF RESPONSIBILITIES
- Perform legal intakes for clients requesting legal services; provide brief advice as appropriate.
- Represent clients seeking protective orders arising out of, and related to, intimate partner violence, sexual assault, human trafficking, and/or child abuse.
- Represent individuals affected by intimate partner violence, sexual assault, human trafficking, and/or child abuse in domestic family law matters.
- Develop case theory and legal strategies.
- Conduct legal research and draft pleadings/motions as necessary.
- Document client interactions and outcomes in HH’s case management system.
- Collaborate with other HH direct service programs and/or Community Partners in the provision of services to victims of domestic violence, sexual assault, and child abuse.
- Uphold highest standard of legal ethics.
- Adhere to HH philosophy, policies, and procedures; successfully complete HH training; attend all staff and team meetings.
- Other duties as assigned by the Director of Legal Services.
EDUCATION AND EXPERIENCE
- Juris doctorate from accredited law school; admitted to practice before the Maryland Bar required.
- Experience representing clients in protective order and domestic family law proceedings given priority, with demonstrated knowledge of principles of civil law, judicial procedures, rules of evidence, and Maryland Rules of Professional Conduct required.
- One to three years of experience preferred; clerkship experience considered.
- Understanding of trauma-informed approach to intimate partner violence, sexual assault, human trafficking, and/or child abuse required.
- Ability to use Microsoft 365 and quickly learn new computer databases and applications required.
- Self-starter with ability to juggle multiple priorities and meet regular deadlines in a fast-paced environment while balancing a full workload.
- Demonstrated commitment to the mission of Heartly House.
Please submit your resume and cover letter to Grace Dobson: GraceD@heartlyhouse.org
Community-Based Services Bilingual Case Manager
This is a non-exempt, full-time benefited position (35 hours per week) that reports directly to the Director of Community-Based Services. Salary: $46,865.00 / year.
AREAS OF RESPONSIBILITIES
- Provide community-based direct client services including, but not limited to; crisis intervention, intake, information and referral, supportive listening, and safety planning.
- Conduct client screening and assessment for Heartly House services.
- Facilitate legal advocacy and clinical support as appropriate.
- Aid in coordinating community resources.
- Provide education about intimate partner violence, sexual assault, human trafficking, and child abuse to communities as appropriate.
- Aid in the scheduling and coordination of mindfulness-based practices, holistic therapies, and other activities as appropriate.
- Maintain updated reference information on domestic violence, rape/sexual assault, human trafficking, and child abuse issues.
- Maintain appropriate records as required by funding sources or Heartly House and for agency statistical recordkeeping.
- Complete various reports for grant and contract funding sources.
- Meet with the Community Based Services Department Manager and Child Sex Trafficking Navigator Manager as scheduled for case supervision.
- Adhere to Heartly House policies and philosophies and maintain client confidentiality.
- Other duties as assigned by the Community-Based Services Director.
EDUCATION AND EXPERIENCE
- Bachelor’s degree in psychology, social work, human services or related field required
- Previous professional/work experience working with survivors of intimate partner violence, sexual violence, or human trafficking, and/or engaging in social justice work
- Bi-lingual required
- Ability to implement a strengths-based approach to providing trauma-informed services
- A working understanding of the dynamics of family violence and its impacts on children
- Experience working with diverse groups of people, including all socioeconomic levels, races/ethnicities, genders, sexual orientation, gender identity, ages, etc.
- Ability to interact effectively with the public in representing Heartly House and its services
- Successful completion of Heartly House training sessions within probationary period.
Please submit your resume and cover letter to Jenn Collins: jenniferc@heartlyhouse.org
Crisis Services Coordinators
Positions include:
- part-time (21 hrs/week)
- part-time (< 21 hrs/week)
- substitute (hrs/week vary)
Some positions require evening (3pm-10pm) and/or weekend (9am-10pm) hours. All positions except subs have the potential to be hybrid (a portion of the hours worked remotely). Written and oral fluency in English and Spanish preferred for some positions. These positions report directly to the Crisis Services Director.
Pay rate: $24/hr (non-benefited)
AREAS OF RESPONSIBILITIES (may vary some)
- Provides support, education on the dynamics of abuse, and referrals via the crisis hotline to victims of domestic violence, sexual assault, and child abuse, particularly Spanish speaking clients
- Responds to Lethality Assessment Program (LAP) calls and administer lethality screens and danger assessments while working with victims
- Performs administrative duties, as necessary, and assists in maintaining the day-to-day functioning of the crisis hotline
- Provides in-person crisis intervention
- Be available to shelter clients in crisis
- Directs clients to appropriate service resources including but not limited to housing, health, education, training, childcare and/or employment
- Assists with data entry for statistical purposes
- Maintains relationships with other department staff, law enforcement, and other direct service agencies
- Advocates on behalf of clients to ensure access to service resources outside of Heartly House
- Maintains accurate client records
- Maintains client confidentiality at all times
- Completes other duties as assigned by Crisis Services Director
EDUCATION AND EXPERIENCE
- BA or equivalent combination of education, skills, and experience
- Strong computer skills required
- Strong verbal and written communication and interpersonal skills required.
- Must be able to work with a broad diversity of people and have a professional demeanor
- Written and oral fluency in Spanish preferred
- Must be organized, responsible, reliable, professional, and punctual
- Must be able to travel to meetings and trainings
- Crisis Intervention experience preferred
- Successful completion of Heartly House training sessions
Cover letter and resume sent to Shannon Jones sjones@heartlyhouse.org
Medical Accompaniments (MA) Advocate
SUPERVISION RECEIVED: Crisis Services Director and Crisis Programs Coordinator
FLSA STATUS: Non-Exempt
Heartly House, Inc. is a 501(c)(3) organization. We are the only organization in Frederick County, Maryland, that provides comprehensive services to survivors of domestic violence, sexual assault, human trafficking, and child abuse. We have been providing these services since 1979.
QUALIFICATIONS
- Strong verbal and written communication and interpersonal skills required. Must be able to work with a broad diversity of people and have a professional demeanor.
- Must be organized, responsible, reliable, professional, and punctual.
- Must be able to travel to the hospital, law enforcement agencies, meetings and trainings.
- BA or equivalent combination of education, skills, and experience.
- Crisis Intervention experience required.
- Successful completion of Heartly House training sessions.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Complete general duties assigned to Medical Advocates
- Be available to respond to a MA during daytime, evening, and/or weekend hours.
- Provide support and education on the dynamics of abuse and trauma, as well as referrals.
- Provide crisis counseling to both primary and secondary victims while responding to MA accompaniments.
- Explain reporting options and procedures to victims.
- Provide follow up calls and offer in-person follow up crisis intervention sessions to victims.
- Provide court and additional medical accompaniments, as needed.
- Support and provide MA accompaniments for victims through the Prison Rape Elimination Act (PREA).
- Support and provide MA accompaniments for military victims of sexual assault.
- Coordinate services and provide victim advocacy with all other first responders working on MA cases.
- Perform administrative duties, as necessary, and assist in maintaining the day-to-day functioning of the MA program.
- Maintain relationships with other department staff, forensic nurses, law enforcement, and other direct service agencies.
- Attend monthly MA team meetings.
- Commit to the designated number of on-call hours per month (currently 30 hours).
- Complete other duties as assigned by Crisis Services Director and Crisis Programs Coordinator, as needed.
Cover letters and resumes may be emailed to: Sjones@heartlyhouse.org.
CHILD COUNSELOR
This is an exempt, full-time position (35 hours per week) that reports directly to the Clinical Services
Director. This position may require off-site client work at any of the Frederick County Public School
locations.
AREAS OF RESPONSIBILITY
- Provide weekly individual counseling sessions to children who are victims of (or have witnessed)
intimate partner violence, sexual assault, human trafficking, and/or child abuse - Provide weekly group counseling sessions for children who are victims of (or have witnessed)
intimate partner violence, sexual assault, human trafficking, and/or child abuse - Build and maintain relationships with Frederick County Public School personnel to support client
needs - Participate in clinical review of cases and present cases for review during team meetings
- Participate in the planning, development, delivery, expansion, and evaluation of counseling
services - Maintain professional standards of conduct and practices in all aspects of direct client services
- Provide input into the counseling department strategic and operational plan
- Be available as needed for consultation with other departments regarding clients
- Provide appropriate referrals to clients to obtain additional needed services
- Ensure client records are up-to-date, complete, and accurately filed, and are closed, as needed
- Ensure client records are maintained in complete confidentiality and protection of client rights
- Understand and commit to the mission, values, and philosophy of Heartly House and the efforts
to end intimate partner violence, sexual assault, human trafficking, and child abuse - Complete other duties as assigned by the Clinical Services Director
EDUCATION AND EXPERIENCE
- Master’s Degree in Social Work, Counseling, or PhD in Clinical Psychology with Maryland
licensure in good standing, with preference given to licensure at the independent clinical level - English and Spanish fluency is preferred, but not required
- Preferred minimum of two years’ experience working therapeutically with children and families
- Strong clinical background and skills, including individual and group facilitation skills
- Strong writing and communication skills
- Ability to effectively use computers, including Windows, Microsoft Office Suite, and database
software - Exceptional problem-solving, decision-making, and priority setting ability
- Expertise in intimate partner violence, sexual assault, human trafficking, and/or child abuse
preferred - Successful completion of Heartly House’s agency onboarding training within probationary period
Salary: $57,931 – $66,212 per year, plus benefits
Please submit cover letter and resume to: Krobinett@heartlyhouse.org.
Counselor
This is an exempt, full-time position (35 hours per week) that reports directly to the Clinical Services Director.
AREAS OF RESPONSIBILITY
- Provide weekly individual counseling sessions to adults and/or children who are victims of intimate partner violence, sexual assault, human trafficking, and/or child abuse
- Provide weekly group counseling sessions for adults and/or children who are victims of intimate partner violence, sexual assault, human trafficking, and/or child abuse
- Participate in clinical review of cases and present cases for review during team meetings
- Participate in the planning, development, delivery, expansion, and evaluation of counseling services
- Maintain professional standards of conduct and practices in all aspects of direct client services
- Provide input into the counseling department strategic and operational plan
- Be available as needed for consultation with other departments regarding clients
- Provide appropriate referrals to clients to obtain additional needed services
- Ensure client records are up-to-date, complete, and accurately filed, and are closed, as needed
- Ensure client records are maintained in complete confidentiality and protection of client rights
- Understand and commit to the mission, values, and philosophy of Heartly House and the efforts to end intimate partner violence, sexual assault, human trafficking, and child abuse
- Complete other duties as assigned by the Clinical Services Director
EDUCATION AND EXPERIENCE
- Master’s Degree in Social Work, Counseling, or PhD in Clinical Psychology with Maryland licensure in good standing, with preference given to licensure at the independent clinical levelEnglish and Spanish fluency is preferred, but not required
- Preferred minimum of two years’ experience working therapeutically with adults and/or children
- Strong clinical background and skills, including individual and group facilitation skills
- Strong writing and communication skills
- Ability to effectively use computers, including Windows, Microsoft Office Suite, and database software
- Exceptional problem-solving, decision-making, and priority setting ability
- Expertise in intimate partner violence, sexual assault, human trafficking, and/or child abuse preferred
- Successful completion of Heartly House’s agency onboarding training within probationary period
Salary: $57,931 per year, plus benefits
Please submit cover letter and resume to: krobinett@heartlyhouse.org