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Employment

Shelter Worker Position

This is a part-time or substitute, non-benefitted, non-exempt position that reports directly to the Residential Services Director. Part-time positions open until filled. Substitute positions always available.


AREAS OF RESPONSIBILITIES:

  • Provides shelter coverage and direct client services during isolated daytime, evening, and weekend shifts. Hours vary between 8am and 10pm. 
  • Conducts client screening and assessment for Shelter program. Teams with Residential Services Director or Lead Service Coordinator on eligibility.
  • Completes all paperwork related to shelter intake/admittance
  • Enforces shelter policies and procedures
  • Provides crisis intervention to clients residing in shelter
  • Mediates conflicts between clients residing in shelter
  • Assists with inventory and management of food, shelter supplies, and donations as directed
  • Maintains accurate client case records
  • Completes funding statistics as assigned by Residential Services Director
  • Maintains client confidentiality at all times
  • Maintains shelter security at all times
  • Attends staff and clinical meetings as employment schedule permits
  • Adheres to Heartly House philosophy, policies and procedures
  • Other duties as assigned by Residential Services Director


EDUCATION AND EXPERIENCE:

  • BA/BS in Human Services or related field.  Experience in shelter settings preferred. Related practical experience may be substituted for a portion of education.
  • Maturity, reliability, dependability
  • Ability to assess situations, work independently, show initiative and flexibility in meeting client needs
  • Must successfully complete Heartly House training within probationary period


Resumes and letters of interest may be sent to
shelter.dir@heartlyhouse.org. Please note whether you are interested in part-time or substitute employment.


Crisis Worker Sub

This is a non-exempt, part-time position that reports directly to the Crisis Services Director.

Heartly House, Inc. is a 501(c)(3) organization.  We are the only organization in Frederick County, Maryland, that provides comprehensive services to survivors of domestic violence, sexual assault, human trafficking, and child abuse. We have been providing these services since 1979.


ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Complete general duties assigned to Crisis Workers
    • Provide support, education on the dynamics of abuse, and referrals via the crisis hotline to victims of domestic violence, sexual assault, and child abuse.
    • Respond to Lethality Assessment Program (LAP) calls and administer lethality screens and danger
      assessments while working with victims.
    • Be available to sheltered clients in crisis.
    • Provide court and medical accompaniments as needed.
    • Assist with data entry for statistical purposes as needed.
    • Perform administrative duties, as necessary, and assist in maintaining the day-to-day functioning
      of the crisis hotline.
    • Maintain relationships with other department staff, law enforcement, and other direct service
      agencies.
    • Assist with other hotline-related tasks, as needed.
  • Complete other duties as assigned by Crisis Services Director, as needed.

 

QUALIFICATIONS:

  • Strong computer skills required.
  • Strong verbal and written communication and interpersonal skills required.
  • Must be able to work with a broad diversity of people and have a professional demeanor.
  • Must be organized, responsible, reliable, professional, and punctual.
  • Must be able to travel to meetings and trainings.
  • BA or equivalent combination of education, skills, and experience.
  • Crisis Intervention experience preferred.
  • Successful completion of Heartly House training sessions.
  • Some evening and/or weekends may be required.

 

Resumes and letters of interest may be sent to jtousey@heartlyhouse.org.


Counselor

This is a non-exempt, part-time, benefited position (21 hours / week) that reports directly to the Clinical Services Director. Pay Range: $27 to $30 per hour.

Heartly House, Inc. is a 501(c)(3) organization.  We are the only organization in Frederick County, Maryland, that provides comprehensive services to survivors of domestic violence, sexual assault, human trafficking, and child abuse. We have been providing these services since 1979.


AREAS OF RESPONSIBILITIES:

  • Provide 12 individual counseling sessions to children and/or and adults who are victims ofdomestic violence, child abuse and/or sexual assault.
  • Provide 1 to 2 group counseling sessions for adults and/or children who are victims of child abuse, domestic violence and/or sexual assault.
  • Participate in clinical review of cases and present cases for review with counselors at Heartly House.
  • Participate in the planning, development, delivery, expansion and evaluation of counseling services.
  • Maintain professional standards of conduct and practices in all aspects of direct client services.
  • Provide input into the counseling department strategic and operational plans
  • Be available as needed for consultation with other departments regarding clients
  • Provide appropriate referrals to clients to obtain additional needed services for clients on an on-going basis
  • Ensure client records are up-to-date, complete, and accurately filed, and are closed, as needed.
  • Ensure client records are maintained in complete confidentiality and protection of client rights.
  • Understanding of and commitment to the mission, values, and philosophy of Heartly House and the efforts to end domestic violence, sexual assault and child abuse.
  • Ability to effectively use computers, including Windows, Microsoft Office Suite, and database software.

 

EDUCATION AND EXPERIENCE:

  • Masters Degree in Social Work, Counseling, or PhD in Clinical Psychology with licensure at the independent clinical level/
  • Strong clinical background and skills, and ability to provide counseling services to clients who experience domestic violence, sexual assault or child abuse.
  • Understanding and commitment to trauma informed practice with all stakeholders.
  • Strong writing and communication skills.
  • Ability to effectively use computers, including Windows, Microsoft Office Suite, and database software.
  • Successful completion of Heartly House training sessions within probationary period.

 

Resumes and letters of interest may be sent to jtousey@heartlyhouse.org.

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