Crisis Worker Position

This position reports directly to the Crisis Services Director.

QUALIFICATIONS:  

• Strong computer skills required.
• Strong verbal and written communication and interpersonal skills required.  Must be able to work with a broad diversity of people and have a professional demeanor.
• Must be organized, responsible, reliable, professional, and punctual.
• Must be able to travel to meetings and trainings.
• BA or equivalent combination of education, skills, and experience.
• Crisis Intervention experience preferred.
• Successful completion of Heartly House training sessions.
• Requires some evening/weekend/holiday hours.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Complete general duties assigned  to Crisis Workers 
  • Provide support, education on the dynamics of abuse, and referrals via the crisis hotline to victims of domestic violence, sexual assault, and child abuse.
  • Respond to Lethality Assessment Program (LAP) calls and administer lethality screens and danger assessments while working with victims.
  •  Provide in-person crisis intervention sessions to victims.
  • Be available to sheltered clients in crisis.
  • Provide court and medical accompaniments as needed.
  • Assist with data entry for statistical purposes as needed.
  • Perform administrative duties, as necessary, and assist in maintaining the day-to-day functioning of the crisis hotline. 
  • Maintain relationships with other department staff, law enforcement, and other direct service agencies.
  • Assist with other hotline-related tasks, as needed.
• Complete other duties as assigned by Crisis Services Director, as needed.

 

If interested, please submit a cover letter and resume to Shannon Jones, Crisis Services Director, at sjones@heartlyhouse.org.