At Heartly House, we believe in a proactive approach to preventing violence through education. Our Outreach Program serves to raise awareness across Frederick County, MD on topics of intimate partner abuse, sexual assault, and child abuse by educating thousands of community members each year.


Jenn Metcalf Tousey, Outreach & Volunteer Coordinator

Jenn holds a B.A. in History from Winthrop University, and is a credentialed Victim Advocate through the National Organization for Victim Assistance. In addition to community outreach and volunteer coordination, Jenn also serves as a medical accompaniment advocate, and previously worked on hotline, offering direct support to victims of trauma. Jenn brings over a decade of experience in volunteer planning, public speaking, and working with people in crisis.

Invite us to speak with your group! Community outreach presentations are flexibly scheduled and available upon request. Each presentation can be tailored to meet the specific educational needs for a wide variety of audiences. To request a presentation, please contact Jenn Metcalf Tousey, Outreach Coordinator, at 301-418-6610 ext. 231 or


Denise Colón-Hawkins, Youth Outreach Coordinator

Denise holds a B.S. in Psychology from the University of Maryland University College and is pursuing her Master’s in Social Work at Walden University. As an avid volunteer in the Frederick youth community for over fifteen years, Denise has served on numerous boards, worked with FCPS and many local youth organizations. She is a Court Appointed Special Advocate (CASA), where she works with youth in foster care to ensure that their educational, emotional and financial needs are met. Denise also serves as a Medical Accompaniment Advocate with Heartly House which allows her the opportunity to assist victims of domestic violence, sexual abuse and child abuse connect to the resources they need to begin the healing process.

The Youth Outreach program is responsible for providing customized, age appropriate educational and preventative programs to individuals in college or younger. By focusing on the younger population, Heartly House seeks to educate the next generation on healthy relationships, abuse prevention, avoiding the bystander effect, supporting a friend through a traumatic event and self-care.

Schedule an event with us! Contact Denise at or 301-418-6610 ext. 220.


“True prevention not waiting for bad things to happen, it is preventing them from happening in the first place”.

– Don McPherson, NFL Quarterback and Advocate